Help Ticket

Need assistance with your order or have a query? We’re here to help! Use our Help Ticket system to submit your concerns, and our dedicated support team will get back to you as soon as possible. We strive to provide quick and efficient resolutions to ensure a smooth shopping experience.

How to Submit a Help Ticket:

Fill in Your Details

Provide your name, email address, and order number (if applicable) so we can easily locate your information.

Describe Your Issue

Briefly explain your query, whether it’s related to an order, product information, payment issue, or delivery. Be as detailed as possible to help us assist you better.

Attach Documents (Optional)

If you need to, attach any relevant files or images, such as screenshots or invoices, to help us better understand the issue.

Submit

Once you submit your ticket, our team will review your request and respond within 24-48 hours. You will receive an email notification when your ticket has been updated.

Customer Care Number & Address

If you have any questions or require further assistance, our customer support team is here to help. You can reach us via:

Email: sangatkovai@gmail.com
Phone: 0422-4374869 (Monday to Saturday, 9 AM – 6 PM)
Live Chat: Chat with one of our agents for real-time assistance (available during business hours)
Help Form: Submit your query through our online form, and we’ll get back to you within 24-48 hours.

Address: No.4, 4/207, VSK Nagar, K.Vadamadurai (PO), Coimbatore 641 017, Tamilnadu, India.

We are committed to providing you with the best possible support, and we value your feedback to improve our services. Thank you for shopping with Sangat!